Privacy Policy

Privacy Policy

Last updated: 2026

At Ember Anime Studios, accessible from https://emberanimestudios.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our WooCommerce store.

Information We Collect

Comments:
When visitors leave comments on our site, we collect the data shown in the comments form, along with your IP address and browser user agent string to help detect spam.

An anonymized string created from your email (called a hash) may be sent to the Gravatar service to see if you use a Gravatar profile. For details on their privacy practices, visit Gravatar’s privacy policy. After comment approval, your profile picture may be visible publicly alongside your comment.

WooCommerce Orders:
When you place an order through our WooCommerce store, we collect personal information including your name, billing and shipping address, email address, phone number, and payment details. This information is used to process and fulfill your order, communicate with you about it, and provide customer support.

Account Registration:
If you create a user account on our site, we collect the personal information you provide, such as your username, email address, and password (stored securely). Your account information helps you manage orders, track shipments, and saves your preferences for a smoother shopping experience.

Media Uploads:
If you upload images to the website (e.g., in comments or account profiles), please avoid images containing embedded location data (EXIF GPS), as visitors can download and extract that information.

Cookies

Our website uses cookies to enhance your experience and provide certain functionality:

  • If you leave a comment, you can opt to save your name, email, and website in cookies for convenience. These cookies last one year.

  • When you visit the login page, we set a temporary cookie to check if your browser accepts cookies, deleted when you close the browser.

  • Logging in sets cookies to remember your login session and screen display preferences. Login cookies last two days, or two weeks if you select “Remember Me.” Screen options cookies last one year. Logging out removes these cookies.

  • When editing or publishing content, an additional cookie tracks the post ID and expires after one day.

  • WooCommerce uses cookies to track your shopping cart, order process, and login sessions to make your shopping experience seamless.

Embedded Content from Other Websites

Our articles or product pages may include embedded content such as videos or images from third-party sites. These behave as if you visited those websites directly. Third parties may collect data about you, set cookies, or track interactions if you are logged into their service.

How We Use and Share Your Data

  • We use the data you provide to process your orders, communicate with you, and provide customer service.

  • Your data may be shared with trusted third parties involved in order fulfillment, such as payment processors, shipping companies, and fraud detection services.

  • If you request a password reset, your IP address is included in the reset email for security.

  • Visitor comments are checked with automated spam detection services.

  • Registered user data is stored securely and accessible to you and site administrators for account management.

Data Retention

  • Comments and their metadata are kept indefinitely to help recognize and approve follow-up comments.

  • WooCommerce order and account data is retained as long as necessary to fulfill legal and business requirements.

  • User accounts remain active until you delete them.

Your Data Rights

If you have an account or have left comments, you can request a copy of the personal data we hold about you, including any data you provided. You can also request that we erase your personal data, except for data we must keep for legal, administrative, or security reasons.

Where Your Data Is Sent

Visitor comments and other data may be checked through automated spam detection and fraud prevention services.

Order and payment data may be shared with payment gateways, shipping providers, and other third parties involved in fulfilling your order.

Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Contact Us

For questions or requests about your personal data or this Privacy Policy, please contact us at:

Email: contact@emberanimestudios.com
Website: https://emberanimestudios.com